Welcome to Lyonshall

How to Report Drainage/Highway and Pothole Problems

If you spot a problem on the roads or with drainage or a footpath there are a number of ways you can report it to Herefordshire Council

Your one-stop-shop for up to date information is the Herefordshire Council website.

  • If you spot a defect on the network, you’ve got two options for reporting it:
    • You can raise a report on the council website, via the Travel and Transport page, then subsection Roads.
    • Or, you can call our Customer Services Team on 01432 261800. For emergencies, you should always report by telephone.
  • When you report issues this way, we can make sure everything is properly logged, assessed, and allocated to the right teams as quickly as possible.
  • You can check the progress of a defect, or see if it’s already been logged, via the progress map on council website.

For things to do with Public Rights of Way, including reporting defects, you can check out the dedicated section of the council website. 

  • You can also find up to date information about Herefordshire highway works, including road closures and diversions, on one.network.
  • Balfour Beatty tweet to @HfdsStreets to let road users know about all things highways. Follow and tell your family and friends too, so you’ll always know when to take extra care.

You can also find on Facebook – check out our Herefordshire Highways page.